Marketing Tactics Blog | Useful Tips & Tricks For Business Owners
Unlocking Profitability Through Customer Retention

Unlocking Profitability Through Customer Retention

Today I’m talking with Ed Frame who runs Exemplify – helping SaaS and ecommerce businesses retain more customers and turn them into brand advocates. Ed spent a decade helping businesses retain customers and he learnt that many businesses could easily be more profitable if they focused on customer retention.

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A Simple Customer Journey Map for Your Small Business

A Simple Customer Journey Map for Your Small Business

Have you ever had an amazing customer experience by a business? What about a bad one? Delivering an amazing customer experience comes from a thoughtful planning of your buyers’ journey. A simple customer journey map will help you gain 30% of additional revenue in your business. Tune in to find out how it’s done.

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