Unlocking Profitability Through Customer Retention
Today I’m talking with Ed Frame who runs Exemplify – helping SaaS and ecommerce businesses retain more customers and turn them into brand advocates. Ed spent a decade helping businesses retain customers and he learnt that many businesses could easily be more profitable if they focused on customer retention.
A Simple Customer Journey Map for Your Small Business
Have you ever had an amazing customer experience by a business? What about a bad one? Delivering an amazing customer experience comes from a thoughtful planning of your buyers’ journey. A simple customer journey map will help you gain 30% of additional revenue in your business. Tune in to find out how it’s done.
All You Need To Know About Retail Sales Funnels
Digital marketing has increased the awareness of the words “sales funnels” - a term that is normally associated with online businesses. A retail...
How to have a successful Black Friday Sale
I know many online retailers (and physical store owners) are either dreading or relishing the Black Friday event. However, you can easily have a...
How To Learn Marketing Automation For Your Business
Have you signed up to a marketing automation platform and are looking to learn the best way to optimize it for your business? Are you looking to...
Questions to Ask When Considering Your Marketing Automation Software
What questions should you ask when considering a marketing automation software for your business? In today's episode, we're sharing what our clients...